; Service Request (Utility) Please enable JavaScript in your browser to complete this form. - Step 1 of 3 Customer Information Company Name *Authorization Person Name *FirstLastAuthorization Person Phone *Authorization Person Email *PO Number (Optional)Type *RepairSoftware Update / UpgradeSelect Devices *Locator / ReceiverTransmitterPartsCheck all that apply.Pre-Approved Repair Limit ($) Total *Enter the maximum dollar amount you authorize us to use for repairs without prior approval. Repair Limit *Total for All Units on This RequestPer UnitNextLocator Information Locator / Receiver Information Locator / Receiver- Select Locating System -UM DUALUM CAMLocating Receiver Serial *Locating Receiver Battery Type *--- Select Choice ---LithiumAlkalineIssue with Locating System *Physical DamageInaccurate ReadingsOtherCheck all that apply.Describe the Issue with the Locator / Receiver * Add Another Locator Remove Picture(s) of Damage (Locator / Receiver) Drag & Drop Files, Choose Files to Upload Transmitter InformationTransmitter *- Select Transmitter -UM 10W TransmitterUM 5W TransmitterUM 5W TransmitterTransmitter Serial *Transmitter Battery Type *--- Select Choice ---LithiumAlkalineIssue with Transmitter *Physical DamageOtherCheck all that apply.Describe the Issue with the Transmitter * Add Another Transmitter Remove Picture(s) of Damage (Transmitter) Drag & Drop Files, Choose Files to Upload Parts InformationPart *- Select a Part -Bag - Large BrownBag - Transmitter BrownBag - UM CAM BrownBag - Large - Foam InsertBattery Charger - LocatorBattery Charger - TransmitterBattery Charger - US Power CordBattery - Locator Battery LithiumBattery - Locator Battery AlkalineBattery - Transmitter Battery LithiumBattery - Transmitter Battery AlkalineAccessory - Single Direct Connect Lead SetAccessory - ClampAccessory - Large Ground StakeAccessory - Small Ground StakeAccessory - Ground Extension SpoolAccessory - USB-C CableOtherIssue with Part *Physical DamageOtherCheck all that apply.Describe the Issue with the Part * Add Another Part Remove Picture(s) of Damage (Part) Drag & Drop Files, Choose Files to Upload PreviousNextAddress InformationBilling Address *Address Line 1Address Line 2City--- Select state ---AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingStateZip CodeShip or Pickup the Repaired Unit(s) *--- Select Choice ---ShipPickupReturn Address Matches Billing Address?NoReturn Address *Address Line 1Address Line 2City--- Select state ---AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingStateZip CodeShipping Type *--- Select Choice ---Ground3 DayNext Day Air (Additional charges may apply)Saturday DeliveryYesAdditional charges may apply. Subject to local serviceSubmitted by *FirstLastUpload PO (Optional) Drag & Drop Files, Choose Files to Upload PreviousSubmit