; Service Request (Utility) Please enable JavaScript in your browser to complete this form. - Step 1 of 3 Customer Information Company Name *Authorization Person Name *FirstLastAuthorization Person Phone *Authorization Person Email *PO Number (Optional)Type *RepairSoftware Update / UpgradeSelect Devices *Locator / ReceiverTransmitterPartsCheck all that apply.Pre-Approved Repair Limit ($) Total *Enter the maximum dollar amount you authorize us to use for repairs without prior approval. Repair Limit *Total for All Units on This RequestPer UnitNextLocator Information Locator / Receiver Information Locator / Receiver- Select Locating System -UM DUALUM CAMLocating Receiver Serial *Locating Receiver Battery Type *--- Select Choice ---LithiumAlkalineIssue with Locating System *Physical DamageInaccurate ReadingsOtherCheck all that apply.Describe the Issue with the Locator / Receiver * Add Another Locator Remove Picture(s) of Damage (Locator / Receiver) Drag & Drop Files, Choose Files to Upload Transmitter InformationTransmitter *- Select Transmitter -UM 10W TransmitterUM 5W TransmitterUM 5W TransmitterTransmitter Serial *Transmitter Battery Type *--- Select Choice ---LithiumAlkalineIssue with Transmitter *Physical DamageOtherCheck all that apply.Describe the Issue with the Transmitter * Add Another Transmitter Remove Picture(s) of Damage (Transmitter) Drag & Drop Files, Choose Files to Upload Parts InformationPart *- Select a Part -1111137 - Bag - Large Brown (UM)1111136 - Bag - Transmitter Brown (Unbranded)1111302 - Bag - UM CAM Brown (UM)1111138 - Bag - Large - Foam Insert1111130 - Battery Charger - Locator (UM)1111131 - Battery Charger - Transmitter (UM)2000351 - Battery Charger - Locator (Unbranded)2000352 - Battery Charger - Transmitter (Unbranded)1111219 - Battery Charger - US Power Cord2000313 - Battery - Locator Battery Lithium (UM)2000309 - Battery - Locator Battery Alkaline (UM)2000348 - Battery - Locator Battery Lithium (Unbranded)2000347 - Battery - Locator Battery Alkaline (Unbranded)2000350 - Battery - Transmitter Battery Lithium (Unbranded)2000349 - Battery - Transmitter Battery Alkaline (Unbranded)2000314 - Battery - Transmitter Battery Lithium (UM)2000310 - Battery - Transmitter Battery Alkaline (UM)1111176 - Accessory - Single Direct Connect Lead Set2000414 - Accessory - Clamp V2 (UM)2000501 - Accessory - Clamp V2 (Unbranded)1111108 - Accessory - Large Ground Stake1111109 - Accessory - Small Ground Stake1111139 - Accessory - Ground Extension Spool1111110 - Accessory - USB-C CableOtherIssue with Part *Physical DamageOtherCheck all that apply.Describe the Issue with the Part * Add Another Part Remove Picture(s) of Damage (Part) Drag & Drop Files, Choose Files to Upload PreviousNextAddress InformationBilling Address *Address Line 1Address Line 2City--- Select state ---AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingStateZip CodeShip or Pickup the Repaired Unit(s) *--- Select Choice ---ShipPickupReturn Address Matches Billing Address?NoReturn Address *Address Line 1Address Line 2City--- Select state ---AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingStateZip CodeShipping Type *--- Select Choice ---Ground3 DayNext Day Air (Additional charges may apply)Saturday DeliveryYesAdditional charges may apply. Subject to local serviceSubmitted by *FirstLastUpload PO (Optional) Drag & Drop Files, Choose Files to Upload PreviousSubmit
